Refund policy

We understand that you may not always be satisfied with your purchase. That’s why we offer a 14-day return policy on all our products. You will be responsible for paying for all shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. The items must be unused to receive a refund or exchange. Bundles come as a set and are not able to be broken apart.

If you need to request a return or exchange, you can send an email to partyatsarahs@gmail.com or fill out the form on our contact page. We want to make sure that you are completely satisfied with your purchase and will do our best to ensure a smooth return process.

Our Refund Policy ensures that your return is processed quickly and efficiently. Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, we will process your refund and apply the credit to your credit card or original method of payment within 5-7 business days. Depending on your bank your refund expectancy can vary. We are here to make sure you get the best service and a hassle-free experience.

Wick & Sip Candle Making Supplies are purchased prior to workshops therefore workshops are non-refundable.